India’s largest airline, IndiGo, is facing one of its most challenging operational days this year. More than 450 IndiGo flights were cancelled today across several cities, causing massive inconvenience to passengers nationwide. Even though the airline is working to fix the situation, operations are still far from normal. This disruption has led to long queues, confusion at airports, and frustration among travellers.
The continued cancellations and delays have pushed the airline to process ticket refunds worth Rs 610 crore, a number that highlights the seriousness of the situation. For many passengers, this is the second or third day of struggling with travel uncertainty due to disturbances in IndiGo flights.

Why IndiGo Flights Are Facing Massive Disruptions
The sudden rise in flight cancellations has left many people searching for answers. The disruption in IndiGo flights is linked to multiple operational challenges that have built up over the past few days. Although IndiGo has not shared full details publicly, aviation experts believe the main reasons include:
Crew Unavailability
Many pilots and cabin crew members have reportedly taken unplanned sick leaves, leading to a severe shortage of staff. This directly affects flight schedules, resulting in cancellations and long delays.
Operational Overload
IndiGo operates more than 2,000 flights daily. When a large number of crew members become unavailable at once, the airline struggles to manage the workload, creating a chain reaction of disruptions.
Weather Challenges
Bad weather in some regions has added to the problem. Even minor delays in weather-sensitive areas impact the larger network of IndiGo flights.
Scheduling Issues
Because IndiGo follows tightly packed schedules, even one delay can cause multiple flights to be rescheduled or cancelled.
Passenger Impact: Long Queues, Missed Trips, and Delayed Travel
The cancellation of over 450 IndiGo flights today has caused stress and confusion among travellers. Several passengers have missed important events, connecting flights, and business meetings because of sudden schedule changes.
Many airports saw:
- Long lines at ticket counters
- Crowded waiting areas
- Confusion regarding flight status
- Increased demand for refunds and rebookings
Several passengers also complained that they received late notifications about cancellations, leaving them stranded at airports with no clear alternative.
IndiGo Processes Rs 610 Crore in Refunds
With thousands of passengers affected, IndiGo has processed refunds worth Rs 610 crore so far. This includes refunds for cancelled IndiGo flights, unused tickets, and disrupted travel plans.
The airline has also offered free rescheduling for many passengers, but those looking for urgent or last-minute travel are still facing difficulties due to limited availability.
Current Status: Operations Still Not Back to Normal
Despite efforts, IndiGo flights are still not running smoothly. Many passengers are being advised to:
- Check flight status before leaving for the airport
- Arrive early to avoid long queues
- Opt for rescheduling if available
Aviation officials have stated that it may take another 24–48 hours for IndiGo flights to stabilize, depending on crew availability and weather conditions.
Cities Most Affected by IndiGo Flight Cancellations
Some major airports have reported higher disruptions than others. Here is a table showing the most affected cities:
| City / Airport | Impact Level | Notes |
|---|---|---|
| Delhi | Very High | Maximum IndiGo flights cancelled |
| Mumbai | High | Long queues at counters |
| Bengaluru | High | Multiple delays and cancellations |
| Hyderabad | Medium | Some flights rescheduled |
| Kolkata | Medium | Passengers asked to arrive early |
| Chennai | Medium | Moderate cancellations |
How IndiGo Is Managing the Crisis
IndiGo has put several measures in place to manage disruptions and support passengers:
Additional Customer Support Staff
More employees have been deployed at airports and call centers to help passengers with flight status, refunds, and rebooking.
Priority Refunds
Passengers whose IndiGo flights were cancelled without alternative options are being refunded quickly.
Rescheduling Options
The airline is offering free rescheduling for affected travellers.
Communication Upgrades
IndiGo is sending more alerts via SMS, email, and app notifications to keep passengers updated.
What Passengers Should Do Now
If you are flying with IndiGo in the next 48 hours, here are some simple tips to avoid trouble:
- Check flight status online every few hours
- Reach the airport early to avoid rush
- Use the IndiGo app for quick updates
- Keep alternative travel plans ready
- Contact customer support if your flight shows “rescheduled” or “delayed”
Passengers are also advised not to rely only on airport announcements, as many changes are happening last minute.
When Will IndiGo Flights Go Back to Normal?
Although IndiGo is working continuously to fix the situation, industry experts believe that full normalcy may take some time. The airline needs stable crew availability and improved scheduling to bring back smooth operations.
Passengers should expect:
- Fewer cancellations tomorrow
- Some delays for the next two days
- Gradual improvement across all major airports
The airline has promised to restore normal operations soon, but considering the scale of cancellations, it may take time.
Conclusion
The cancellation of more than 450 IndiGo flights today has caused significant disruption across India. With operations still not back to normal and refunds of Rs 610 crore already processed, this remains one of the biggest challenges faced by the airline. Passengers are advised to stay updated, check their flight status regularly, and consider alternative travel plans if needed.
As IndiGo works to stabilize its operations, travellers hope for quicker solutions and smoother journeys in the coming days.
more:-IndiGo Flights